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WFHI review

Kaafi frustrated feel kar rahi thi, baar-baar wahi baat repeat hui

3 out of 53 of 5Verified purchaseSupport and communication

Kaafi frustrated feel kar rahi thi, baar-baar wahi baat repeat hui

Support se baat karte waqt main thodi confused thi, kyunki mujhe lagta tha ki main baar-baar wahi information repeat kar rahi hoon. Har call mein same basic cheezein poochi gayi, aur mujhe intezaar bhi karna pada kabhi kabhi, jo frustration badhata hai. Kabhi-kabhi laga ki support agent samajh nahi raha tha ki main kis specific problem ki baat kar rahi hoon. Jo automatic updates aate rehte hain, unhone kabhi kabhi software better banaya par mujhe unke effects samajhna tha thoda tough. Overall communication kaafi slow thi, aur mujhse baar-baar confirmation maangi gayi thi. Ye experience thoda time-consuming raha, aur isliye mujhe lagta hai ki improvements honi chahiye support system mein, taaki customers ka time waste na ho. Agar ye sari cheezein thodi efficient ho jayein toh definitely accha hoga.

Purnima MukherjeeGoa, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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