Kaafi expect kiya tha, lekin support thoda mixed mila
Main support team se thoda zyada response expect kar rahi thi initially because onboarding ke dauraan mujhe kuch help chahiye thi with software setup aur training modules. Response speed thik-thak thi, par kabhi kabhi queries ka jawab lene mein thoda der lagti thi, jo frustrating tha jab urgent task karna hota tha. Lekin baat ye hai ki support staff polite the aur careful answers dete the, jo achha feel karata tha. Mera ek chota sa reservation yeh raha ke kabhi kabhi lagta tha ki follow-up karne ko yaad nahi rehta unhe, isliye mujhe khud baar-baar check karna padta tha progress pe. Overall, jo maine expect kiya tha aur jo mila usmein balance hai, matlab support average se thoda better tha, but thorough aur prompt assistance consistently nahi pata chalti thi. Jo log thode patient hain unke liye ye bhi sahi rahega, lekin agar fast response chahiye toh shayad thoda disappoint kar sakta hai.