Kaafi effort lagana pada samajhne me sales process ko
Sales aur pre-purchase phase me kuch cheezein clear thi aur kuch thodi unclear. Jab main software ke baare me soch raha tha, mujhe koi official documentation nahi mili jo poora system samjha sake. Maine kaafi baar support ko contact kiya aur training modules bhi dekhe, par bohot cheeze aisi thi jo mujhe khud se hi explore karni padi. Jo calling tools aur dialer the, unke bare me toh thoda hands-on experience karna pada tabhi samajh aya. Lekin doosri taraf invoice aur payment channel thoda simple aur direct tha, usme zyada confusion nahi hui. Database feature ke baare me mujhe alag se manual dhundhna pada, jo thoda samay le gaya. Training material thoda general tha, usme thoda aur specific use case hona chahiye tha. Main impressed hoon ki support team thoda patient thi, par phir bhi main itna prepared nahi tha jitna main expect kar raha tha sales me pehle. Agar koi naye user ho to kaafi time aur effort lag jayega use karne me. Lekin jo cheeze clear hai usme work karna asaan hai, overall mixed experience raha.