Kaafi effort laga zyada questions aur wait karne mein
Mujhe laga tha ke sign-up aur billing ka process simple hoga, par wahan kaafi baar mujhe wahi cheeze repeat karni padhi jo already main ne submit ki thi. Pehle toh documents upload karne the, phir badi der tak response nahi aaya. Jab support se baat ki, toh unhone bhi mujhe baar-baar wahi cheeze yad dilai jo main online fill kar chuki thi, matlab lékin effort zyada laga as compared to expect kiya. Training ke dauraan bhi kaafi baar mujhe steps dobara samajhna pada because jo instructions diye gaye the, wo thode unclear the. Calling tools aur dialer thik tha, par database feature use karna thoda time-consuming tha mere liye. Payment process mein bhi thoda wait karna pada confirmation ke liye. Matlab overall jo socha tha woh thoda effortless hona chahiye tha, par actual mein mera kaafi time waste hua. Mujhe lagta hai user experience ko better banaane ke liye, unko apne communication aur workflow ko streamline karna chahiye taki log jaldi aur bina rukawat ke kaam shuru kar saken.