Kaafi cheezein khud samajhni padi, experience thoda tough raha
Mujhe lagta hai training mein zyada kaam khud se karna pada. Jo basic introduction mila woh theek tha, par detailed steps pe kabhi kabhi mujhe khud research karni padi ki dialer aur database ko kaise achhi tarah se integrate kiya jaaye. Thodi confusion thi ki kitna cheez automation se hoti hai aur kitna manual intervention chahiye. Jo training videos aur sessions diye gaye the, woh kaafi general the, isliye mujhe extra time lagakar system ko properly setup karna pada. Software ke automatic updates achhi baat thi, kyunki usse naye features aate rahe bina follow-up kiye, par iske bawajood mujhe lagta hai ki thoda zyada detailed onboarding help chahiye thi. Support se baat karna kabhi kabhi helpful tha, par baar-baar same questions ko lekar frustration bhi thi. Payment aur invoice process se koi major problem nahi thi, woh theek tha. Outcome ye hua ki maine software ka use karna seekh liya, lekin mujhe lagta hai ki agar training thodi aur personalised hoti to zyada asaani hoti setup mein.