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WFHI review

kaafi cheezein khud karni padin

2 out of 52 of 5Unverified experienceSupport and communication

kaafi cheezein khud karni padin

Main soch rahi thi ki support kaafi zyada help karega lekin mujhe laga zyada support mujhe nahi mila. Mujhe bahut saari cheezein khud hi figure out karni padin specially jab software mein koi problem aayi, support call pe thoda time lag gaya response milne mein aur jo solutions diye woh hammesha straightforward nahi the. Training process simple nahi tha, aur onboarding mein thoda confusion tha ki kaunsa step kab karna hai. Calling tools mein dialer bhi baar baar glitches dikhata tha jo mera kaam slow karta tha. Database feature theek tha, par uska integration mujhe sabse zyada mushkil laga. Automatic updates ke baare mein jyada info nahi mili aur mujhe lagta hai ki mujhe thoda aur clear communication milta toh achha hota. Overall mujhe lagta hai ki mujhe zyada support team se milna chahiye tha, kyunki maine jyada khud hi research karni padin jo thoda exhausting tha. Sign-up aur invoice process toh clear tha, par jab baat practical use ki aayi tab main thoda struggle kar rahi thi ki kaise cheezein smoothly chalayein.

Neha KapoorPuducherry, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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