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kaafi chaotic laga pura process

2 out of 52 of 5Unverified experienceSupport and communication

kaafi chaotic laga pura process

Mai sign-up karte waqt soch rahi thi ki shayad sab simple hoga, par baad me support se contact karna thoda confusing raha. Pehle to unhone mujhe ek step se dusre step pe le jane ki bajaye kai baar wahi baatein repeat karwai. Jane ke liye thoda patience chahiye tha kyunki proper sequence follow nahi ho rahi thi, matlab jo training aur onboarding wale steps hain wo mix ho rahe the. Mujhe laga ki agar ek clear roadmap milta jisme mujhe stage wise bataaya jata, to easy hota. Dialer use karne me bhi kabhi kabhi confusion hoti thi about kaise call setup hota hai. Support ne jo bataya woh theek tha, bas unnke instructions mein continuity nahi thi. Ek achhi baat thi ki telephonic support tha aur response time itna slow nahi tha, par overall main feel kar rahi thi ki ye sab thoda better organize ho sakta tha.

Ritika BhandariAssam, IndiaExperience: Published:
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