Skip to main content

WFHI review

Kaafi baar phone uthana pada, zyada wait bhi karna pada

2 out of 52 of 5Verified customerSupport and communication

Kaafi baar phone uthana pada, zyada wait bhi karna pada

Support ke liye main sirf itna kahungi ki bahut repetitive lagta raha mujhe. Bar bar wahi baatein dohrani padti thi, jaise samajhne mein mera asli issue khatam hi nahi hota tha. Mujhe lagta hai ki thoda procedural or system improve hona chahiye kyunki phone par patience rakhna mushkil ho gaya tha kabhi kabhi. Call connect hone mein zyada time lagta tha, phir bhi same baatein repeat karni padti thi support staff ko. Ek baar toh main soch rahi thi ki mai switch kar jaungi kisi aur solution pe. Haan, ek achhi baat yeh thi ki unka dusra agent jo baat kar raha tha usne thoda sudhar ke koshish toh ki thi par end mein kaafi frustration hi reh gaya. Mail ya chat support available hota toh shayad fast hota. Overall main yeh recommend nahi karungi agar aapko seamless aur quick support chahiye toh.

Riddhi PanickerBihar, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy