Kaafi acha support mila, thodi der toh lagti thi
Mujhe WFHI ka telephonic support milke generally acha laga hai, par kabhi kabhi lagta tha thoda sara support process repetitive hai. Matlab, jab bhi main unhe call karta tha, unka basic questions dubara poochna hota tha jo pehle bhi main explain kar chuka hota tha. Waiting bhi kabhi kabhi ki thodi zyada ho jaati, par phir bhi generally support staff polite tha aur koshish karta tha mera technical issue resolve karne ki. Jo database integration mein thoda challenge tha, usme unhone thoda patient approach dikhaya tha. Training ke baad thoda confusion thi dialer ke kuch advance features ko lekar, par support mein maine unse achieve kiya confidence. Payment aur invoicing ka process bhi smooth tha without koi major hurdles. Ab jab thoda samay ho gaya, toh mujhe lagta hai ki thoda aur crisp communication unka beneficial hota, par overall toh experience positive tha.