3 out of 53 of 5Unverified experienceSales and pre-purchase
Jyada waiting ne thoda bore kara overall experience
Mujhe lagta hai sales aur pre-purchase ke process mein sabse zyada waiting hi dikkat thi. Main baar baar call kar rahi thi dusre steps ko confirm karne ke liye aur har baar support waale se wait karna padta tha. Ye repetitive wait waale moments bahut thakawat dene wale the. Software ki basic functionality theek thi, dialer aur database acchi tarah se kaam kar rahe the, lekin jab baar-baar ek hi baat ko samajhna ya bataana pada toh patience uth jata hai. Jo cheez mujhe sabse zyada irritate kar gayi usi par focus karke main kehti hoon ki agar unhone response time thoda improve kiya hota toh overall experience better hota. Toh yeh waiting ke wajah se mera pura process thoda slow aur annoying lag gaya, aur yeh cheez sabse zyada yaad rahegi.