Jyada samajh ke khud hi solve karna pada
Maine WFHI ka software aur training lena start kiya tha sales aur pre-purchase ke liye, par jo onboarding flow raha, usme mujhe jyada kaam khud karna pada. Pehle mujhe laga hoga ki sab smoothly arrange hoga, par bahut saari cheezein mujhe online documentation dekh ke samajhni padi. Software ka dialer feature thik tha, lekin initial setup complicated tha aur kisi ne phone pe bhi ache se clear guidance nahi di. Payment aur invoicing process bhi itna straightforward nahi tha, mujhe multiple baar clarify karna pada kya kya charges hain. Training videos theek the par wo bahut basic thi, jisme mujhe jyada value nahi mili. Jo automatic updates aa rahe hain, wo acchi cheezein hain, software me kuch bugs fix ho gaye hain. Mujhe thoda disappointment raha ki main jitni support expect kar rahi thi, utni prompt nahi mili. Overall, software ka interface changa hai, par onboarding aur customer support me improvement chahiye tha. Fir bhi, main software use karungi kyun ki database management feature thik kaam karta hai.