Jyada mehnat to lagi par response achha tha
Pehle contact karte waqt thoda laga ki sab samajh lena padega, par logon ne patience dikhaya aur har baar jawab dete rahe. Thoda delay hua kabhi kabhi, par clarity bhi thi ki kya karna hai agle step mein. Sign-up process mein easily communicate kar paya, jisme invoice aur payment ka flow samjhaana pada. Training ke baare mein bhi poocha, jisme kuch cheeze samajhni thi, toh usme bhi support mila. Matlab poora effort laga, kyunki sab automated nahi tha, aur mujhe khud initiate karna pada conversations. Waise toh mujhe laga response time thoda aur better ho sakta tha, par overall jo transparency aur help mili, usse main satisfied hoon. Yeh software aur onboarding jitna complex dikhta hai utna nahi tha jab saath mein log help kar rahe thay. Agar bas thoda aur proactive hote, toh hojata experience aur smooth.