Jyada khud se hi samajhna pada, onboarding adhura raha
Training aur onboarding process aise tha ki main accha khaasa confusion mein tha. Thode introductory materials toh the, lekin zyada tar cheezen mujhe khud se samajhni padi, aur kai baar dialer setup ya database integration mein dikkat aayi. Kabhi kabhi toh mujhe lagta tha ki basic concepts bhi achi tarah explain nahi kiye gaye. Ek baar jab main calling tools ko configure kar raha tha, toh koi proper guide nahi thi jis se mujhe turant help milti. Support ko phone karna pada, par unki samajh late thi ya simple instructions nahi mil paate the. Payment aur invoicing process sahi chala, usme koi asli problem nahi thi. Overall, training aur onboarding se main jyada fayda nahi utha paya kyunki zyada effort mujhe khud lagana pada, jo thoda disappointing tha.