Just telling my friend, support mostly did not show up
So, honestly, the support and communication part was a bit of a rollercoaster. I found I had to figure out a lot on my own, which was a bit frustrating considering I was expecting more guiding hand. Sure, sometimes I got through to someone who was helpful, but it felt like I was walking in circles trying to get a straight answer. The automated updates and the software’s own prompts helped here and there, but mostly I ended up just poking around the dashboard and the calling tools, learning as I went. It’s not that the support was entirely useless, but if I had to sum it up to a friend, I might say, “It’s like you’re mostly on your own, with just bits of help coming through.” I guess some patience is needed, but it was definitely not the seamless communication I had hoped for.