Just telling my friend, people were quick but small hiccup
So, the training and onboarding process was mostly smooth and the people on the support side were quite responsive. Whenever I had a doubt, they didn’t keep me waiting for too long which was good because waiting around just drags things out unnecessarily right? I remember during the initial days trying to figure out the software navigation, and every time I reached out, someone was promptly available to guide me. That made settling into the new platform less stressful than I expected. That being said, there was this one time when the follow-up on a training module clarification took a little longer than I thought it would, but eventually, I got the help I needed. So, in summary, I would say that their support team is quite approachable and helpful, although occasionally the response is not immediate. Still, overall it made my onboarding way easier and I’d definitely share that with a friend who’s interested in similar software solutions like this one. The experience did circle back to how much the people assisted me on time and that mattered the most.