just ongoing delays and no proper start to anything
Honestly, the whole experience with WFHI was quite frustrating because it took so long to get going. After signing up, I expected some initial setup time but what happened was delays upon delays with no clear guidance. The onboarding flow felt incomplete and the training sessions didn't help much to get the software working for me as expected. Trying the dialer and database features felt like guesswork without proper support. I called customer care multiple times but either the wait was long or I ended up with vague answers that didn't solve my issues. Automatic updates sometimes introduced changes that I wasn't prepared for, which slowed me down further. The payment process was okay but that did nothing to speed up the main problem of actually starting effectively. Overall, it seemed like important support and functional readiness were missing in the beginning and that really impacted my ability to use the software as intended. I was hoping for a smoother journey but it just wasn’t there to begin with, so I feel like key pieces were missing all along.