Just okay, but mostly a daily struggle
Honestly, the software wouldn't quite behave consistently day to day. I found myself having to log in multiple times, even though I had already signed up alright. Sometimes the dialer feature didn't connect properly with my database, which disrupted my workflow. I did appreciate that automatic updates ran smoothly in the background without interrupting my work, so I can acknowledge that as a plus. However, the main issue was that on an average day, I kept encountering login glitches or slow responses from the dashboard when trying to access calling tools. The training and onboarding processes also didn't prepare me well enough for these problems, leaving me somewhat unready when the software misbehaved. The telephonic support was polite but didn’t always help resolve the ongoing day-to-day issues. Invoicing and payment went fine, and the sign-up steps were reasonable, but overall it just didn’t stick well in everyday use. I’d say if I were telling a friend about it, I might warn them to expect some patience handling technical hiccups.