Just felt like a constant struggle
From the outset, this whole sales and pre-purchase experience felt more like a hassle than a help. The daily functioning of the onboarding and software access was inconsistent, often causing more problems than solutions. What initially appeared to be a promising tool ended up being unreliable, with features such as the calling dialer frequently misbehaving. The database also did not seamlessly integrate into my workflow, which led to wasted time and frustration. Auto updates seemed to disrupt settings without clear notification or explanation, affecting my routine. Telephonic support was not effective enough to resolve the recurring issues, adding to my dissatisfaction. Sign-up and payment were straightforward, but that rarely matters if the software doesn't perform daily as expected. Overall, rather than streamlining remote work, this felt like a constant battle to make the system work right. I am quite frustrated with the lack of reliability across multiple aspects of the product.