Just didn’t work for me, frustrating
I tried to get help multiple times but it felt like the same stuff over and over. I mean, I was stuck on how to handle the dialer while using the database, but every time I called support, I ended up repeating everything I’d already said. It got so repetitive that I stopped feeling like they were actually listening. Sometimes there were long waits on the phone, and when I finally got someone, the advice was just to try the same steps I’d already found useless. The onboarding training showed some basics, but it wasn’t enough to sort out my problems for real, so I kept calling for follow-ups. Still, the issues weren’t resolved because I kept getting bounced around or asked to check the same things multiple times. I really wanted to make this software work for me, but after all those back and forth calls and delays, I feel it just didn’t meet my needs. The process was tedious, and without clearer support or quicker resolutions, I gave up trying to get full assistance. Honestly, it just wasn’t a good experience and I can’t recommend relying on their telephonic support if you’re expecting quick and effective help.