Just a slow start without real confidence
I completed the entire onboarding and training process, but did not feel truly confident using the system at the end. The modules offered coverage of the basic features, yet many practical details needed to be figured out independently. The initial setup instructions were given but felt insufficient for fully understanding the software’s capabilities, especially around integrating the calling tools with the database feature. The dialer setup was somewhat challenging without in-depth guidance, and I hesitated to rely on automatic updates since their implications were not clearly explained. Although telephonic support was reachable, the resolution did not always feel immediate or comprehensive. The invoicing and payment steps proceeded without issue, but they did not contribute to building operational confidence. On balance, this process felt more like a partial orientation than thorough training, leaving me unsure if I was ready to fully use all aspects without continued trial and error.