Just a bit too slow getting started
I want to be upfront—the whole process to get going with the training and software felt longer than I anticipated. It wasn't exactly difficult, but setting everything up took way more time than I thought it would, and I sometimes felt stuck wondering if I was doing some steps correctly. The training modules themselves were okay, but each time I moved to the next part, it wasn’t clear how long it would take to really be ready. Part of me thought this was just me taking too much time or being slow to learn, but then again, the onboarding was not as quick or smooth as I'd hoped. Some delays came from needing to understand how the dialer worked alongside the database, and that caused confusion that wasn't instantly solved. Support was reachable, but sometimes the wait was a bit too long, adding to the slow pace. At this point, I’m still unsure if I’m utilizing the system fully or if it just naturally takes this long. Verdict is that the setup process, for me, is definitely not quick.