Just a bit of figuring out on the training stuff, honestly
The training and onboarding with WFHI provided a decent start, though I had to piece together several parts by myself. Their initial materials outlined the basic steps clearly, and the software tours helped me get familiar with the dashboard and database reasonably fast. However, some of the advanced calling tool features were not explained fully, so I spent extra time experimenting to understand how best to use the dialer in my remote setup. It felt a bit like I was filling the gaps on my own, which made me wonder if the training could have been a little more comprehensive upfront. The sign-up and payment parts ran smoothly, and updates kept the system current without me having to worry. Summing it up to a friend, I'd say the onboarding is fine but expect to learn quite a bit as you go.