Jo unke liye suit karega, wohi fayda utha sakta hai
Woh sales process ka sequence kuch toh sahi tha aur kuch thoda ulta-pulta laga mujhe. Jab main sign-up kar rahi thi, tutorials dekh ke laga sab kuch easy samjh aa jayega, lekin front-end onboarding ke steps thode confusing the mere liye. Pehle basic database setup karna tha, phir dialer ka use sikhana tha, par dono ke beech ka flow itna smooth nahi tha. Dialer setup pe thoda wait karna pada, aur kabhi kabhi tool step samajh nahi aaya ki automatic update se kya change hoga. Calling tools ke bare mein, training kaafi useful thi, lekin mujhe lagta hai ki agar pehle thoda basic explanation hota toh better hota. Invoice aur payment ka process theek tha, lekin kabhi kabhi lagta tha ki mujhe apne hisab se bhi kuch calculate karna padega, kyunki sab explain nahi hua tha properly. Support pe call kiya tha toh response mil gaya, par thoda samay laga, jo mere liye tricky tha. Overall, agar aap software ka thoda experience rakhte ho toh yeh product suit karega, naye users ko shayad pehli baar thoda struggle karna pade. Waise toh product ke features acchi hain, par onboarding sequence thoda aur streamline hona chahiye tha. Toh mera matlab yeh ki body make sense karti thi, lekin step sequence thoda aur better ho sakta tha.