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Jo unexpected problems aaye, unpe support ne achha handle kiya par sabke liye nahi

4 out of 54 of 5Unverified experienceSupport and communication

Jo unexpected problems aaye, unpe support ne achha handle kiya par sabke liye nahi

Mujhe laga tha ki jab kuch galt hoga toh support team utni jaldi react nahi karegi aur mujhe khud hi problem solve karni padegi, lekin actually support ne impress kiya. Jab dialer mein ek technical issue aaya toh mene socha ki shayad uska solution dene mein bahut waqt lag jayega, par unhone timely respond karke us issue ko identify kiya aur jaldi fix diya. Lekin mujhe lagta hai ki yeh support un logon ke liye perfect hoga jo thoda tech-savvy hain aur baat samajhne mein jhijhak nahi karte, kyunki kabhi kabhi explanations thode complex lagte hain. Agar aap beginner ho ya zyada clear guidance chahiye hoti hai, toh shayad woh log patience nahi rakhenge. Overall jo main expect kar raha tha usse better support experience mila, par ek choti si taarif karne wali baat yeh hai ki thoda aur behtar communication style hone se yeh support har kisi ke liye easily accessible ho sakta tha. Jo log ready hain software ko samajhne ke liye, unke liye definitely helpful hai.

Vishal BiswasAndhra Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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