Jo training thi usme clarity nahi thi
Pahle jo training maine use ki thi uske comparison mein yeh training bilkul adhura aur confusing thi. Hamein zyada explanation nahi mili jo ki basic hona chahiye thi, jaise ki database ka usage aur dialer ke step-by-step process. Onboarding process bhi theek se guide nahi karta tha, lagatar mujhe khud hi software ke har feature ko explore karna pada, jo kaafi frustrating tha. Jo automatic updates the wo bhi bhaari confusion lay rahe the kyunki unke effects pe proper information nahi di gayi thi. Mera experience training aur onboarding mein pura thoda gadbad jaisa laga, support team se bhi samay par proper assistance nahi mila, jiske wajah se time zaya hua. Sign-up aur invoicing ka process thoda complicated tha aur iska interface mujhe pehle se try ki hui cheezon se kaafi alag laga. Overall, mujhe laga ki mujhe zyada help aur guidance ki zarurat thi jo provide nahi ho pati.