Jo Support Tha, Usse Zyada Expect Nahi Thi
At first, main soch rahi thi ki telephonic support mujhe kaafi assist karegi aur zyada guide karegi, especially during training and onboarding. Par asli mein mujhe lagta hai ki mujhe kaafi cheezein khud hi samajhni padhi. Support team helpful thi but kuch cheezein jo main expect karti thi ki woh explain kar denge, woh thodi limited rahi. Jo cheez sabse zyada impress kiya woh yeh tha ki automatic updates ne kabhi interruption nahi di phone calls mein, aur dialer bhi smoothly chalta raha. Sign-up process thoda simple tha and payment clear tha, iska bhi advantage hua mujhe. Lekin agar mujhe poora hand-holding chahiye tha toh shayad thoda dikkat hota. Overall, mujhe laga ki main zyada self-reliant bani, aur training bhi is hisaab se thi ki main use karne lagi rather than fully guided hona. Dekha jaye toh jo main expect karti thi aur jo mila, usmein difference tha, par software ka performance khud kaafi acha tha.