5 out of 55 of 5Verified customerSupport and communication
Jo support expect kiya tha, usse behtar mila yahan
Main kaafi time se remote workflow tools use kar rahi thi, lekin unka support kaafi slow aur generic hota tha. Jab maine WFHI ka support use kiya, toh mujhe laga ki wo zyada personalized approach rakhte hain. Unke agents se baat karna asaan tha aur vo mere queries ko dhyan se sunte the aur achhe se samjhate the. Thoda sa lagta tha ki pehle wale tools mein mujhe baar-baar apni problem samjhani padti thi, par yahan onboarding ke dauraan clear instructions mil gaye. Overall, mujhe laga ki WFHI ka communication zyada effective hai, halaki kuch cases mein response time thoda better ho sakta tha. Par jitna mila, utna toh expect nahi kiya tha main, isliye ye experience achha raha mera.