Maine pehle bhi aise software use kiye hain, toh mujhe pata tha ki support kaise hona chahiye. Par y
Maine pehle bhi aise software use kiye hain, toh mujhe pata tha ki support kaise hona chahiye. Par yahan support thoda disappointing laga mujhe. Jo main expect kar rahi thi, jaise quick responses and helpful guidance, woh kuch had tak missing tha. Kabhi call karne par long wait hua aur baar-baar same cheeze repeat karni padti thi. Onboarding flow itna smooth nahi tha jitna socha tha, thoda zyada complex laga. Training thodi basic thi, jisme advanced issues ka solution kam mila. Database feature theek tha, lekin overall support experience kamzor laga. Automation updates thik chale, par mujhe lagta tha ki support mein thoda aur focus hona chahiye.