Jo support chahiye tha, woh mila par thoda slow tha
Maine jab WFHI ke software me kuch masle face kiye, toh support team ko phone kiya. Pehle toh main expect kar rahi thi ki shayad turant response milega, par thoda kabhi delay bhi tha. Lekin jab baat hui, toh unhone achha handle kiya, kaafi patiently meri problem samjhi aur batai ki solution ke liye kya karna hoga. Training jitna tha usme detail achhi thi, par troubleshooting mein thoda aur direct guidance hoti toh accha lagta. Mera jo experience raha, usme support ne mujhe fully satisfied toh nahi kiya magar kaafi madad ki, especially jab database aur dialer me thoda glitch aarahi thi. Automatic updates ke baad bhi kuch functionalities thodi confuse karne wali thi initially, par support ne clear kiya. Toh expectations se kam toh nahi tha magar perfect bhi nahi tha, overall milajula acha laga.