jo support chaha tha, wo nahi mila
Jab maine support team ko call kiya for help during setup, mujhe laga tha wo jaldi resolve kar denge mera issue. Par mujhe bas lamba wait karna pada, aur jo assist mila wo bhi effective nahi tha, baar baar repeat karna padta tha apni problem. Matlab, theek tha na, par bahut time barbaad hua communication mein. Dialer bhi thoda slow tha kabhi kabhi, jis wajah se mera kaam aur delay hua. Invoice process thik se clear tha, lekin uske baad jab software update kiya gaya toh kuch features samajh nahi aaye. Mujhe laga tha ki onboarding faster hoga, par kuch cheezein samajhne mein zyada waqt lag gaya. Telephonic support helpful nahi tha jaise expect kiya tha, aur priority assistance toh aisi lagti hai jaise mere liye nahi hai. Database feature kuch kaam mein toh aaya, par wo bhi poora integrated nahi tha mere workflow ke saath. Overall, maine socha tha ki thoda better support milega, par disappoint hua hoon. Shukriya ki kam se kam software chal toh raha hai, par support waale case mein expect zyada kar sakta tha.