Jo socha tha woh mila but kaafi khud se karna pada
Bas straight bat karun toh sales and pre-purchase process thoda mix tha. Pehle laga tha ki sab clear hoga aur zyada guidance milegi support se. Lekin thankfully, kuch cheezein mujhe khud hi samajhni padhi, jaise ki software ke calling tools ka setup aur database integration kaise karna hai. Documentation theek tha, par wo thoda brief tha, toh kuch baar lagta tha ki haan, ye step miss ho gaya ya detailed hote toh easy hota. Overall, sign up karna asaan tha aur payment ka process bhi simple tha, bas thoda khud research karna pada ki kis feature kaise kaam karta hai before deciding. Jo chahata tha us hisaab se software mein kaafi options mil gaye, par expecting that someone will hand-hold throughout toh thoda disappointment hua. Lekin kisi bhi product mein toh ye jaruri hai ki user ko apna bhi effort karna pade, static cheezein milti nahi. Itna hi kahoonga ki experience saaf-suthra tha, just thoda aur clarity milti toh aur achha hota.