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jo socha tha woh mila aur thoda alag bhi tha

3 out of 53 of 5Unverified experienceSupport and communication

jo socha tha woh mila aur thoda alag bhi tha

Jab maine initially socha tha ki mujhe jaldi se support mil jayega aur sab easy hoga database aur dialer ke features use karne mein, tohexpectations thodi high thi. Par jab maine apni problems ke liye support ko call kiya, toh response time mein kaafi variation dekha. Kuch baar toh help turant mili, aur samajhne mein bhi kaafi madad ki, par kabhi kabhi response milne mein kaafi der lagti thi. Platform pe documentation theek thi lekin sabhi cheezen ek jagah par nahi thi, isliye mujhe thoda research karna para training instructions aur payment process ke liye. Invoice and sign-up processes transparent the, par mujhe lagta hai ki better organised communication hone chahiye thi. Overall experience mixed raha, jahan training samajhne mein thodi help hui, par support ki consistency topics par depend karti thi.

Indira PanickerChandigarh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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