Jo socha tha wo thoda different tha
Mujhe laga tha support team se baat karte hi meri problem jaldi solve ho jayegi, par experience thoda alag raha. Pehle toh response delay hua, toh thodi tension hui ki kya karein. Phir jab baat hui, toh clarity thodi kam thi, matlab kuch confusion tha ki exact issue kya hai aur kaise solve karna hai. Thoda jhanjhat hua ki baar-baar explain karna pada apna case. Haan, ek achhi baat ye thi ki training session ke during jo dialer use kiya tha, wo theek chal raha tha, calls me zyada problem nahi aayi. Soch raha tha agla time support lene me fir se itna time waste na ho, par abhi thoda unsure hoon ki relief milega ya nahi. Wo onboarding process thoda smooth hota toh better hota, par abhi bhi isi software ke saath chalke dekhunga ki kya faayda hota hai. Overall, expectations thoda zyada thi, par shayad ye mera hi estimate galat tha.