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WFHI review

Jo socha tha, wo mila bhi aur kuch na bhi

3 out of 53 of 5Unverified experienceSupport and communication

Jo socha tha, wo mila bhi aur kuch na bhi

Maine jab WFHI ka support liya tha, toh socha tha mujhe clear aur fast response milega. Start me toh acha laga, unka telephonic support theek-tha, kaafi patiently meri queries suni aur samjhane ki koshish ki. Lekin jab mera ek technical issue aaya, toh thoda time laga toh solve hone me, uss waqt thoda frustration bhi hui. Training ke dauran jo onboarding flow mention kiya gaya tha, usme clarity thi par kuch steps aise the jinhone mujhe confuse kiya. Par haan, mujhe lagta hai ki mujhe thoda aur patience rakhna chahiye tha support team ke saath. Overall mujhe laga ki communication mixed tha - kabhi bohot acha aur kabhi thoda waqt wala gap. Dialer aur database feature ka interface overall thik-tha, par automatic updates ne kabhi kabhi mujhe interrupt kiya bhi workflow mein. Confidence tha ki itna rukne ke baad bhi madad milegi, aur partial help toh mili bhi. Lekin expect kiya tha ki shayad zyada smooth process hoga without delays. Toh main kahunga ki agar aapko thoda patience rakha toh ye system kaam karta hai, varna thoda frustrating lagega.

Naveen RegeAssam, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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