Jo socha tha, waise hi training mila... ya thoda kam
Dekho, jab main training ke liye apply kar raha tha toh samjha tha ki sab kuch easy mil jayega aur jaldi se har feature ka idea ho jayega. Lekin thoda confusion hua jab mujhe software ke advanced tools tak pahunchna tha. Haan, basic steps search karne ke liye database aur dialer theek the, par kabhi kabhi woh help section clear nahi tha ki next step kya hai. Sign-up aur invoice process mein zyada dikkat nahi thi, woh simple tha. Training aur onboarding flow achha bana hai magar expected se thoda zyada time lage usko samajhne mein. I’m kind of tired of baar baar support ko poochna, kyunki unki telephonic help theek hai par itni baar call ka jawab lana thoda exhausting ho jata hai. Bas thodi aur acche se navigation or training mein improvement honi chahiye tha, tab aur seamless hota.