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WFHI review

Jo socha tha uss se thoda alag nikla

2 out of 52 of 5Unverified experienceSales and pre-purchase

Jo socha tha uss se thoda alag nikla

Mujhe lagta tha ki jab main WFHI ka software lene jaa raha tha, toh sales team mere doubts aur expectations ko zyada clearly address karegi. Par asli mein, product ke features aur training modules jo unhone bataye the, unmein thoda mismatch tha mere expectations ke saath. Training session mein jo actual tools cover kiye gaye, woh mere use case ke liye utne helpful nahi lag rahe the. Software ka database aur dialer acha hai, par sales mein thoda zyada clarity chahiye thi ki yeh sab kaise mera daily workflow improve karega. Sign-up aur invoicing process toh theek tha, yeh part clear tha mujhe, aur payment options bhi sahi lage. Lekin mujhe laga ki pre-purchase communication mein zyada realistic overview dena chahiye hota, jisse disappointment na ho. Jo continuous support hai, woh maine thoda acha mana, kyunki customer service ne mujhe kahin na kahin guide kiya, par fir bhi overall experience thoda kam nikla jitna main expect kar raha tha. Agar aage thoda aur transparent approach rakhen toh achha hoga sales phase mein.

Atul KakkarAssam, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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