Jo socha tha aur mila bhi kuch waise, kuch thoda alag
Mujhe lagta tha ki support aur communication bilkul transparent milenge, and honestly kuch part waise hi tha. Jab meine onboarding ke dauran questions puchhe, toh response time acha tha aur jo answers diye woh bhi kaafi help karne wale. Lekin phir jab dialer ke kuch issues aaye, toh continuous follow-up karte karte thoda patience test hua. Kabhi kabhi lagta tha ki expectations se thoda kam mila, especially jab software updates ke baad kuch glitches aaye. Par agar support team ko ek baar connect kar liya, toh wo basically refresh kar dete hain sab problems. Overall, mujhe laga ki communication kaafi hai, lekin kabhi kabhi repetition zaroor hoti thi. Mujhe samajh nahi aaya ki ye updates thode aur smooth kyu nahi chal sakte. Toh haan, thoda mixed experience raha, jo shuru me socha tha woh pura match nahi karta, par disappointing nahi tha bilkul.