Jo socha tha aur jo mila, dono thode alag the
Maine sales process mein jab contact kiya to mujhe laga tha ki sab kuch smoothly hoga bina kisi dikkat ke. Thoda nervous bhi tha ki agar koi problem aayi toh kya hoga, par woh itna bada issue nahi bana jitna socha tha. Pehle jab sign-up kar raha tha, kuch confusion thi payment ke options ko leke, par unhone calmly samjha diya tha. Jo training sessions diye gaye woh expected se thode zyada useful rahe, mujhe lagta tha ki wo bas basic hi batayenge, par detail me guide kiya gaya. Lekin jo jo bhi documentation thi, usme kuch sentences thode unclear the, par support ne clarify kar diya. On-boarding process mein thoda wait laga, jo shayad improve ho sakta hai. Mujhe yeh laga tha ki sales ke samay transparent hoga sab kuch, par thoda sa delay ke saath mila. Phir bhi overall experience ne meri expectations ko badhake rakha kuch aspects mein, toh main satisfied hoon.