jo socha tha aur jo mila, dono mein farak tha
Jab maine support se contact kiya tha during my work hours, toh maine expect kiya tha ki wo mera waqt samjhenge aur timely help denge. Par actual mein, support team ka timing mera kaam ke hours se thoda alag tha, jisse kabhi kabhi mujhe late response mila. Ye baat thodi frustrating thi kyunki kaam ke important moments pe mujhe quick assistance chahiye thi. Dialer aur database ke technical queries ke liye support theek tha, magar agar hum flexible timings ke hisaab se dekhen toh wo perfect fit nahi tha. Mujhe lagta hai ki agar thoda aur flexible support window hota, toh ziyada seamless hota. Support ki quality achhi thi par timing ke mamle mein expecting se thoda kam mila. Ye experience abhi bhi thoda dimag mein hai kyunki mujhe lagta hai ki agar unki working hours mera schedule ke hisaab hote, toh main zyada behtar tarikay se kaam kar pati.