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WFHI review

jo slow reaction tha, wo yaad rehega

2 out of 52 of 5Unverified experienceSales and pre-purchase

jo slow reaction tha, wo yaad rehega

Main samajh raha tha ki sales aur sign-up process thoda smooth hoga, lekin kuch cheezein jaldi clear nahi hui. Jab pehli baar payment karne ki koshish ki, toh thoda confusion hua invoice ke saath, aur support ko call kiya toh woh bhi wait karne par majboor kar diya. Ek achi baat yeh thi ki automatic updates se software toh theek kaam karta raha, par sales wala part disappointment raha. Mera matlab hai ki pehla impression jo milta hai customer ko woh kaafi important hota hai, aur mujhe laga tum logon ne vo thoda overlook kiya. Overall software features theek hain, par jo pre-purchase interaction hai, usme improvement honi chahiye. Main itna kahunga ki experience thoda better ho sakta tha agar payment aur invoicing thoda clear hota aur support jaldi respond karta toh.

Lalit SarkarGoa, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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