jo shikayat thi label aur wording use karne mein
Main jab WFHI software ke sales aur pre-purchase stage par tha, toh mujhe yeh ummeed thi ki sab labels aur wording clear aur customer friendly honge. Par jab maine system dhyan se dekha, toh kuch labels thoda confusing lage, jisse samajhne mein fatafat time lagta hai. Jaise database ke feature ka naam aur dialer ka use case jab describe kiya gaya, toh mere liye thodi ambiguity bani hui thi. Mujhe laga ki agar wording zyada direct aur simple hoti toh naye users ko onboarding time kam lagta. Haan, support aur training links diye gaye, par unka placement thoda scattered tha, jo thoda frustrating experience banata hai. Poore process mein transparency tha, lekin interface ki language mein thoda aur clarity honi chahiye thi. Main neutral hoon kyunki software ka core functionality sahi tarike se kaam karta hai, lekin documentation ka hisaab zyada user friendly ho to accha hota.