Jo sequence maine expect kiya tha, usse thoda alag mila
Main sales aur pre-purchase process ka jo sequence expect kar rahi thi, woh thoda alag mila. Matlab, main soch rahi thi ki sabse pehle mujhe complete software demo milega, fir detailed pricing batai jayegi, uske baad hi sign-up process chalega. Lekin yahan pe jo mila, wo thoda mix tha. Maine pehle sign-up kar liya, uske baad training aur billing ke steps ache se samajhne ko mile. Training modules thode basic level ke lage, par dialer aur database ke features ko samajhne mein wo madad kare. Payment process clear tha, par invoicing thodi late aayi jise samajhna thoda tough hua. Sales team ki responsiveness thi jo acchi thi, aur thoda over-explained nahi kiya, jo mujhe acha laga. Overall process mein thoda pacing different thi, but itna bhi slow ya confusing nahi tha. Main yeh samajhti hoon ki agar sequence thoda aur logical hota toh shayad aur smooth lagta mere jaise new user ke liye. Phir bhi mujhe lagta hai ki maine jo expect kiya tha usmein se zyada inconvenience nahi hua, bas kuch thoda different tareeke se hua.