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WFHI review

jo sequence chahiye tha usse zyada effort laga mujhe

5 out of 55 of 5Verified customerSupport and communication

jo sequence chahiye tha usse zyada effort laga mujhe

Main expect kar rahi thi ki support process clear aur arranged hoga, matlab pehle problem samjhenge, phir stepwise solution denge, aur follow-up karenge. Par jab main software ke telephonic support se baat kar rahi thi, toh mujhe laga ki sab kuch itna simple nahi tha. Pehle mujhe thodi baar apni problem repeat karni padi, jo mujhe lagta tha ki avoid ho sakta tha agar steps logically arranged hote. Fir solution dene ke beech main bhi kuch clarification mangti thi ki samajh saku, aur kabhi kabhi mujhe lagta tha ki mujhe zyada push karna pad raha tha. Halanki end mein solution mil gaya, lekin jo mujhe expected effort tha usse kaafi zyada lag gaya. Sign-up aur billing ka process ache se documented tha lekin support mein sequence ke alawa thoda downtime tha jo delay karta tha mera kaam. Total mila ke ye experience slightly frustrating tha compared to mera initial expectation, aur main soch rahi hoon ki agar support ka flow comprehensive hota toh samay bach sakta tha.

Gauri BhatiaDelhi, IndiaExperience: Published:
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