Jo samjha woh samajh mein aaya, baaki thoda unclear tha
Maine jab sales aur pre-purchase ke regarding inquiry ki, ek specific moment tha jab software ke dialer feature samjhaaya gaya. Us time mujhe lag raha tha ki sab kuch clear ho jayega, aur wo cheez waise bhi hui thi. Par baaki onboarding aur database ke baare mein explanation thodi vague thi, matlab pura process itna clear nahi tha jitna main expect kar raha tha. Ek do baar lagaa ki kuch terms aur steps mujhe fir se puchhne padenge, jiske liye thoda waqt aur laga. Wo jo pehli baat hui thi, dialer ke baare mein, usse confidence toh mila ki product chalana aayega, lekin baaki cheezeon mein thoda doubt rahe gaya. Fir bhi training material ache the aur automatic updates ki wajah se software updated milta tha. Sign-up aur payment process bhi straightforward tha, jisse tension kam hui. Ek chhota sa criticism yahi hai ki onboarding flow itna smooth nahi tha jitna ideally hona chahiye tha, par overall fayda hua. Poora experience mila jula ke thik bola toh samajh mein zyada mushkil nahi thi, bas uss one point ke alawa thoda aur detailed guidance chahiye tha.