Jo samjha tha, wohi mila
Main sales process ke dauran jo information milli thi, wo software aur training ke features se kaafi match karti thi. Jo tools aur database access ke baare mein pehle bataya gaya tha, woh practically use karne mein waise hi nikle. Signing up aur invoicing process bhi simple aur samajhne mein aasan tha jaise expected tha. Dialer aur calling tools ki baat karu toh pata chala ki software well-optimized hai aur updates bhi automatic aate hain jisse manually update karne ki zarurat nahi padti. Training sessions bhi batch ke hisaab se structured thi, jisse daily use mein problem nahi thi. Telephonic support line par response achha mila, queries bhi timely address hui. Jo cheeze clear nahi thi wo mainly thi ki kitna time lagega poori training complete karne mein par overall mera purchase experience as per expectation raha. Ye bhi achha laga ki system mujhe unnecessarily complex steps mein nahi daalta. Toh expected aur actual experience dono kaafi align rahe, jo ek accha outcome tha for this kind of software platform.