Jo promise tha, uski terminology bilkul clear nahi thi
Jab maine WFHI ke sales materials dekhe, toh mujhe laga ki wording aur labels itne straightforward nahi hain jitne hone chahiye the. Bahut saare terms jo use kiye gaye hain, wo vague aur confusing the, jis wajah se main software aur service ki exact offerings ke baare mein sure nahi thi. Training aur onboarding ke steps clear likhe hone ki jagah, unka phrasing ambiguous tha. Invoicing ke documents mein bhi, payment ke categories aur hours ki baat samajh nahi aayi, jo mujhe problem hui payment process samajhne mein. Mujhe laga in sab mein zyada clarity ho toh user experience better ho sakta hai. Jo expect karti thi uske muqable mein, wording aur labeling disappoint karne wali thi.