Jo pre-purchase mein samjha, usse thoda alag mila
Pehle toh main soch raha tha ki jo sales process mein bataya gaya tha, wahi pura software aur training experience milega. Lekin jab maine use karna shuru kiya, toh kuch cheezein waise nahi thi jaisey expect kiya tha. Jaise database feature mera workflow ke hisaab se thoda inconvenient laga, par dialer function ne accha perform kiya, jis se calling workflow smoother ban gaya. Training sessions bhi thode alag the jo product demos mein dikhaye gaye, lekin kaafi detail mein thi jo knowledge improve karne mein help karta tha. Sign-up aur invoicing process bhi expected se zyada clear tha, which was good. Bas telephonic support thoda slow tha kabhi-kabhi, toh wahan thoda adjustment chahiye. Overall, jo main plan kar raha tha uss se thoda alag tha, par kaam karne layak platform mila.