Jo naye users hain unke liye shayad nahi chalega
Training aur onboarding mein labeling aur wording mujhe bilkul clear nahi lagi. Jo terms aur instructions diye gaye they, wo mera confusion badhate gaye. Seedha kahu toh ye system beginners ke liye sahi nahi hai jo remote workflows samajhna chahte hain. Software ka interface, specially dialer aur database ke options, samajne mein mushkil aaye mujhe. Zyada tar labels technical the, jo un logon ko attention grab karenge jinke paas pehle se experience hai, lekin basic users ke liye ye frustrating hoga. Wo clarity jo har customer chahata hai, wo yahan miss hui. Agar aap kisi experienced professional ho toh chal jayega shayad, par main new user ko recommend nahi karungi ye product training ke liye. Simple language ka use hona chahiye tha, training ke labeling mein bhi zyada soch samajh kar kaam karna zaroori hai.