Jo maine expect kiya usse achha mila feedback
Mujhe laga tha ke onboarding ke baad support kaafi ongoing lagta hoga aur har mahine ka setup mushkil hoga, par WFHI se milne wali support ne ye soch badal di. Training setup ke waqt mila, aur phir jo database aur dialer tools hain, unka use karne mein zyada baar baar assistance ki zarurat nahi padi. Initial invoicing aur payment process bhi clear tha, jisme koi hidden charges nahi mile. Jo baat mujhe thodi ajeeb lagi woh ye thi ki automatic updates ka schedule thoda unclear tha, par jab bhi update aaya toh zarurat ke mutabiq tha. Support team ne kabhi bhi call karne par jaldi help ki, jo maine expect nahi kiya tha. Usually, main sochti thi ki ek baar setup ke baad support kam milega, par WFHI ki taraf se continuous engagement feel hui jo kaafi reassuring thi.