Jo maine expect kiya tha, woh software mein missing tha
Main soch rahi thi ki aapka jo sales aur pre-purchase information thi, wo thoda zyada transparent aur detailed hogi lekin jab main sign-up ki aur software ko explore karna start kiya, toh mujhe laga ki jo details di gayi thi unse samajh mein thoda gap tha. Jo main chaahti thi ki training session ke zariye aur onboarding mein poora clarity mile ki kaise calling tools chalega, database integrate karein, aur automatic updates kis tarah deploy honge, wo sab thoda incomplete tha. Billing aur invoicing process simple lagti thi pehle, lekin jab actual mein try kiya toh thoda confusing lag raha tha kab kaise payments karni hain. Pehle mujhe laga tha ki support team setup se lekar baad mein har stage pe zyada help karegi, par usmein bhi kami thi jahan main zyada waqt wait kar rahi thi calls ke liye. Overall, jo maine sales ke samay socha tha aur jo mila, usme kaafi fark tha. Ye missing points ki wajah se mera pura experience thoda disappointing raha, aur main expect karti thi ki ye sab areas thoda aur strong hote.